Laureate Education, now known as Laureate International Universities (LIU), is a network of 60 campus-based and online universities in 20 countries that offers undergraduate and graduate degree programs to over 1,000,000 students worldwide that spans the Americas, Europe, Africa, Asia and the Middle East. LIU institutions offer undergraduate, master’s and doctoral degree programs.
Guided operations team to create partnerships, build relationships, drive engagement and manage operations at US and international universities in Laureate Global Products and Services network.
Drove superior results using collaboration, relationship management / stakeholder management, best practices, innovation and continuous improvement.
Created operations strategies at Santa Fe University of Art and Design (SFUAD), NewSchool of Architecture and Design (NSAD), National Hispanic University (NHU), and Kendall College resulting in 100% successful school terms.
Implemented state-of-the-art information technology (IT) platform replacements and enterprise applications at SFUAD, NHU, Glion Online, Kendall College, and University of Liverpool, facilitating optimal experiences for students, faculty and staff.
Launched new academic programs, partnerships and study abroad programs.
Improved student satisfaction and lowered service delivery costs 20% by instituting performance accountability.