Led 50+ staff including a 25-person supply chain department that included planning, fulfillment and returns call centers and an asset management team. Led 3 other teams consisting of business intelligence, business process and project management. Saved hundreds of thousands of dollars through innovative design of IT, service offerings and business processes.
Launched “The Enabling Programme” at Pearson Online and Blended Learning to implement Oracle Fusion ERP on a PaaS architecture to increase efficiencies, reduce redundant enterprise applications, licensing costs, system administration costs and create unified business architecture.
Optimized supply chain planning, reconciliation and program budget development, saving hundreds of hours per year.
Improved supply chain operations efficiencies using strategy based on staff development, process improvements and implementation of business intelligence solutions (data analytics and modeling) to predict future trends and variances.